# Payment activity Payment activity page * Filter payments by date range during which payment was attempted. * Perform comprehensive search by specifying a search condition or for all data if no condition is specified. * Filter payments by payment status, method, PG, type, and mode. * Total search results by status. * Payment activity list that shows payment status, customer information, payment method, PG, payment amount, mode, request time, and completion time. * Click the right corner of a payment record in the list to copy MID, UID or cancel payment. * Click on a payment to view its details. * Click on a payment to cancel it. * Click on a payment to resend a webhook. * Total transaction amount of search results - Total sales by currency calculated based on the total refund amount. * Excel download of basic payment details and selected additional data including customer, PG, credit card payment, and account transfer payment information. ## Calendar filter ![](https://2814812280-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FhTv8JEzyM5h4cYcL5StH%2Fuploads%2FJ5hpg3qe25gTShoNnQNv%2FScreen%20Shot%202022-06-20%20at%205.23.19%20PM.png?alt=media\&token=b16cabd5-be3f-4bb2-94c0-2ba278b30c24) * Specify the start and end date/time of the payment request to search for. * A payment request occurs when a customer attempts to make a payment. * Hence, the time of refund and completion may occur outside of the specified search period. * You can specify the year, month, day, hour, and minute. * For convenience, you can quickly set the dates using the buttons for today, yesterday, past 7 days, 30 days, or 90 days. * You can also manually enter the dates. ## Comprehensive search ![](https://2814812280-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FhTv8JEzyM5h4cYcL5StH%2Fuploads%2FBtn8jSgcxEoQkCcpfD2d%2FScreen%20Shot%202022-06-20%20at%205.36.36%20PM.png?alt=media\&token=6f3a94de-f57c-4d33-8c4f-7b06ca7f141a) * Perform a search by specifying a filter or on all payment data. * Comprehensive search filters: * i'mport transaction number * Merchant transaction number * Credit card approval number * Customer name * Customer mobile number * Customer email * PG approval number * Credit card number * Merchant ID * Payment environment * Live account bank * Virtual account bank * Bank account number * Name of depositor * Cash receipt issuance number * Customer address * Reason for cancellation * Payment environment details * Order name * The search logic is specified as 'like %value' that returns the values that start with the specified value. * In the future, the order name and customer address will be changed to 'like %value%'. ## Filters ![](https://2814812280-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FhTv8JEzyM5h4cYcL5StH%2Fuploads%2FxzJjp45iGutqPY1EU5EE%2FScreen%20Shot%202022-06-20%20at%206.27.42%20PM.png?alt=media\&token=88aae69b-e1b9-4928-9d69-c1bfd9fb63b6) * You can search payments by filtering on payment status, payment method, PG, payment type, and payment mode. * Payment status: All, Scheduled, Completed, Cancelled (full), Cancelled (partial), Failed * Payment method: Payment method * PG: PG * Payment type: All, subscription, general * Payment mode: All, live, test ## Total payments by status ![](https://2814812280-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FhTv8JEzyM5h4cYcL5StH%2Fuploads%2FlaHGukw3yZZkatxgs8xl%2FScreen%20Shot%202022-06-20%20at%206.37.46%20PM.png?alt=media\&token=f306e211-bd6e-43fd-ba24-7edd9f27ec0f) * Shows payment totals by status (all, completed, scheduled, failed, and cancelled). * Failed payments include partial and full cancellations. ## Payment activity list
* Payment activity list shows results from a date range, comprehensive, or data filter search. * The default view shows all payment data for the last 6 months. * The list shows the payment status, customer information, payment method, PG, payment amount, payment type, request time, and approval time. * Customer information includes the customer's name, email, and phone number (displayed in order) that are specified at payment request via SDK. * Payment type is general, subscription, or test. * Request and approval times are displayed in descending order, and you can click on either value to sort based the value. * If you click on the the dots to the right of a payment row in the Payment activity list, you can copy the merchant transaction number (merchant\_uid) and i'mport transaction number (imp\_uid). You can also cancel a completed or cancelled (partial) payment. ## Payment details ![](https://2814812280-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FhTv8JEzyM5h4cYcL5StH%2Fuploads%2FE0Dhi7QtD5FEATn7IDLS%2FScreen%20Shot%202022-06-20%20at%207.06.01%20PM.png?alt=media\&token=a691ff7d-b2f0-491c-8fef-c5e20bc96f85) * The Payment details page consists of the customer and payment information sections. * Customer information shows the customer's name, phone number, e-mail, and address submitted via SDK. * Payment information shows: * Payment status * i'mport transaction number * Each payment method shows: * Credit card: acquirer and masked card number * Virtual account: account bank, account holder, account number, and time of deposit * Bank transfer: account bank * Mobile micropayment: carrier * Total payment amount * Order amount - discount amount * Order amount * List price (VAT) * Paid with points * Paid with points refers to the points rewarded by simple payment companies and PGs. * Discount amount * Value retrieved from PG's message. Note that the availability of this data varies by PG. * Credit card approval number * Merchant ID * PG * PG approval number * Payment ID assigned by the PG. * Payment environment * Parsed device and web/app environment information ## Payment cancellation ![](https://2814812280-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FhTv8JEzyM5h4cYcL5StH%2Fuploads%2F68ApiEqPnF3gxjjaW2nU%2FScreen%20Shot%202022-06-20%20at%208.28.25%20PM.png?alt=media\&token=022769ef-4184-42d0-8c21-b70131c412e4) ![](https://2814812280-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FhTv8JEzyM5h4cYcL5StH%2Fuploads%2FCW0Eec54P8tkAecIPalS%2FScreen%20Shot%202022-06-20%20at%208.28.37%20PM.png?alt=media\&token=f3652559-02df-4145-b305-c1f990f26276) * You can cancel a payment from the Payment details page of a completed or partially cancelled payment. * The default setting is full refund. If you want a partial refund, you can directly edit the refund amount or click `Partial refund` to edit and then click `Cancel Payment` at the bottom to finish. * When you cancel a payment, the reason for cancellation is saved and sent to i'mport and PG. * If a payment to cancel includes tax-free amount, you can specify this amount in the provided input field. * When you cancel from the Admin console, a webhook is sent to the merchant's database for status update. * For virtual accounts, you can additionally enter the following refund account information: * Refund account bank * Refund bank account number * Refund account holder ## Resend webhook ![](https://2814812280-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FhTv8JEzyM5h4cYcL5StH%2Fuploads%2FEguClwttc3UL7UjpJeOF%2FScreen%20Shot%202022-06-20%20at%208.44.01%20PM.png?alt=media\&token=e9f3cfe9-1658-4393-925d-f36cd8b226df)